They didn’t know what to do.
So a licensed massage therapist who worked with Ashley Solis reached out to an industry veteran, asking for help. “I have a colleague that was solicited during a session by a professional athlete at her in-home studio,” she wrote over Facebook Messenger.
Something had happened during Solis’s appointment with Deshaun Watson, an unlikely client for her nascent massage therapy business on March 30, 2020. That message, not previously public, was sent the next day, according to the veteran therapist. That was before any lawsuits, high-profile lawyers or p.r. spin, proof that Solis was upset enough to seek help in the immediate aftermath of the appointment. It is one of many new pieces of information
Sports Illustrated uncovered over the course of two months reporting on and around the lawsuits against Watson. Along with reviewing exchanges—like the one above—that were previously unreported or shared only in part, SI vetted information that has been dispensed both by the lawyers for Watson and for the 22 plaintiffs, which has sometimes been incomplete, out-of-context or otherwise imprecise.
SI also interviewed five women—not among either the 22 plaintiffs or the list of 18 therapists who supported Watson in testimonials provided to his defense attorney’s firm—who worked with or were contacted by Watson, including one who both worked on Watson and referred him to other licensed massage therapists, or LMTs.
One thing is clear: Warnings about Watson had been percolating in the Houston massage therapy community for some time. Some were mundane—he was a last-minute booker, do not expect a tip. Others were far more troubling. Two LMTs told SI they were warned last year by others in their profession about Watson’s inappropriate conduct, including his making sexually explicit motions on the table or insisting on using a small towel that would inadequately cover his genital area, rather than the standard massage draping. And that same industry veteran Solis’s colleague contacted says she talked to Watson about his conduct after an appointment she set up in 2019—the one
detailed to SI in March by a woman we called Mary, who has not filed a lawsuit. After that appointment, the veteran therapist told Mary in a text message that “only 1 therapist hasn’t complained” about Watson.
SI also spoke to numerous other Houston-area LMTs, multiple NFL players about massage therapy to get a better understanding of an LMT’s role in professional football and a therapist who says she had problematic interactions with other professional athletes, shedding light on the hazards women can face in an occupation too often conflated with sex work. (Solis and the other 21 plaintiffs were not made available for interviews.)
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One person with close ties to the Texans says a member of the team’s medical staff, worried about increased risk of injury to the franchise quarterback, was concerned last year when they were told Watson was seeking out therapists on Instagram.
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One of the LMTs SI spoke to was surprised when Watson DM’ed her in the spring of 2020, because she does not specialize in sports massage and works in a suburb about an hour outside of Houston. When she told him she was not able to work at the time because of the state’s COVID-19 restrictions, he asked, “Is it cause you’re scared you’ll loose[sic] your license.” She told him yes, and he replied, “You’ll be good with me. But okay.” (Both messages were sent around 11 p.m.) She never worked on him, but the date of an incident described in one of the lawsuits jumped out to her: It was the day after Watson had messaged her. (SI reviewed screenshots of this exchange, which appear to be sent from Watson’s verified Instagram account; Hardin, saying he would not address reporting from anonymous sources, did not provide a response to questions regarding this exchange or other anonymous accounts. SI has granted this LMT’s request for anonymity to protect her privacy and her business.)
“I was extremely relieved,” she says. “Because I will tell you, I really did almost message him and be like,
O.K., because [landing him as a client] could mean so much money for my business. But in my gut, it felt off.”
Seventeen of the 22 plaintiffs say in their lawsuits that Watson made first contact with them through social media, where they market their businesses. (The majority of plaintiffs also say they had never before worked on any Texans players.) The five other plaintiffs say either their boss set up their appointment with Watson or they were referred to him through a mutual friend.
The veteran therapist who Solis’s colleague reached out to for advice has referred Watson to multiple other therapists—including Mary, who
previously shared her account of Watson’s misconduct with SI, and one of the other plaintiffs. This veteran therapist agreed to an interview with SI, but only under the condition of anonymity since her name has not yet been shared publicly; we granted her request because of the importance of hearing an account from—at this point—the only therapist to publicly acknowledge having referred Watson to others. However, parts of her story shifted over a series of interviews. SI will refer to her by the pseudonym Susan.
Susan has been a licensed massage therapist for more than a decade, with a clientele she says is about 90% athletes. She’s worked on Watson “many times over several years” and says she’s “only had professional experiences.” Susan has eight other therapists she sends clients to when her schedule is full, which she has done regularly with Watson. These therapists, including Mary, had contracts with Susan, who says she charges the client for the session, subtracts her referral fee and pays the other therapist about 70%.
Mary told SI that during her appointment with Watson in the fall of 2019, he purposely removed the towel covering him, told her she could touch and move his exposed penis (she ignored his suggestion), and began thrusting his pelvis into the air after developing an erection; she also noticed what she believed to be pre-ejaculate on Watson’s stomach. Susan confirms that Mary reported concerns about Watson’s conduct to her directly following their appointment, specifically the thrusting and that he wanted to be uncovered. She says she apologized to Mary and was “almost embarrassed” that happened with one of her clients. Susan says she then talked to Watson about his conduct with Mary, but declines to share details of that conversation, calling it “confidential.”
“I've had one person report something to me” about Watson, Susan told SI, confirming that this person was Mary. “And I had a conversation with [Watson]. I was confident that wasn't going to happen again after our conversation.”