|Important Information Regarding the Upcoming Season|
We hope that this email finds you and your family safe and healthy. We have important information regarding your 2020 Texans season tickets.
Because of the COVID-19 crisis and our commitment to our loyal season ticket members, we are offering all our season ticket members a choice for 2020:
1. If you want to keep your season tickets, you don't need to do anything at this time. The Texans will continue to work with the NFL, state and local government officials to ensure we have policies and procedures in place that are appropriate to host games in 2020. It is our priority to create and maintain the safest possible environment for our fans at NRG Stadium. We should have additional information later in July on how seating will be managed.
2. We are offering all season ticket members the ability to take a year off from buying their season tickets. If you decide to do this, you will have no obligation to pay for your season tickets this year - we will take them back into our inventory and we will see you in 2021. If applicable, your PSL will remain in effect.
On this form, you will be able to indicate if you'd like us to apply your previous payment towards your 2021 season tickets along with a 10% credit for food, common drink and merchandise at NRG Stadium in 2021 or request a refund. All refunds will have to go back to your original method of payment and will take up to 15 business days to process.
If you want to take the year off from buying your season tickets, you must click the button below to complete and submit the application form. In order to access the form you will need to log into your season ticket member account