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Old 08-17-2007   #1
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Default Wednesday PM practice complaints...

I don't know if this is the appropriate forum so feel free to move this into the appropriate forum.

I currently live in Austin and an extremely generous poster on this board sent me a total of 2 tickets to 2 practices. I was not able to attend the first set because of work but I made sure that I was able to attend this one (August 15th PM).

I'm Deaf but I'm one of the biggest Houston Texans fans that one will ever approach. I just graduated from college and was FINALLY financially able to consider acquiring Texans season tickets at the end of the season last year. I registered myself as a candidate for purchasing season tickets.

I've not gotten a single response from the Texans in all of this time. I started to make inquiries but have been shut out because I'm 'required' to provide a telephone number in order to be a successful callback on the waiting list for season tickets. Well... I'm Deaf. I have no use for a telephone. Why would I need one? I can't even answer it!

I approached Texans_chick as well as Megan from the Chronicle for assistance but both were unsuccessful. Believe me, Stephanie and Megan went the extra mile but I always get deadlocked with the Texans front office.

Last season, I got tickets to a practice and went to it only to find out that practice was cancelled AFTER waiting in line for HOURS. I waited in line for over three hours only to be met with hostility from the employees who were running the admission section of the practice. I went home after standing in line well over two hours after practice was supposed to start BEFORE I was finally told to leave the grounds. When I realized that they were forcibly asking me to leave, I asked them to get a pen and paper and tell me what they were trying to tell me. The gatekeeper only got more and more agitated and was unwilling to take the time to write down what he was saying...

Kris Brown was leaving at the time and he noticed that I was trying to communicate with the attendant and the police officer and he intervened and acted as an interpreter (THE GUY KNOWS SIGN LANGUAGE!!! HE USED TO VOLUNTEER AT THE PENNSYLVANIA SCHOOL FOR THE DEAF!! WOW!!! I LOOOOOVVVVEEE CHRIS NOW although I think he's being overpaid. Heh!). He told me that pratice was cancelled two hours ago and all that. I went home unhappy but not angry. It's not their fault that I can't hear but it IS their fault that they would not meet me halfway and at least try and make this a SMUDGE easier for me rather than just trying to shoo me away.

I was afraid that this was going to happen once again with Wednesday's practice but being the loyal fan that I am... I made the drive from Austin and attended the practice. Now... I tremenously enjoyed watching the practice but I still had some severe problems that just made my evening miserable.

I arrived at 6:10 and got into line along with my boy and girlfriend (the parking attendant gave us an extra ticket for her which elated us!!). We waited in line so early because I had read on this site that you guys suggest that we attend early in order to obtain autographs. I took that to mean that we get our autographs PRIOR to the practice. They let us in at 7:15 but no autographs. I assumed that we had to wait in line so I immediately waited in line at the autograph section during most of the practice...

My boy who is five years old and Deaf went to the kid's zone and waited in line for quite some time for some of their kid's events. When it was his turn to run through the defense (blow up thingie. Moonwalk?), he was told that he could not go through so we took him to a different moonwalk because we thought that the attendant was telling us that he was too young to run that particular moonwalk. That was not the case. We waited in line for quite some time for the moonwalk that was at the END of all of the booths. It was now approaching the end of the Texans practice... it was FINALLY his turn to carry the football through the labrinyth of the moonwalk before this attendant FINALLY told us that we had to sign a waiver and obtain a wristband before he could particpate in the kids zone. We were frustrated but we did what we were told. The problem was that practice was over by then! They started to take the moonwalks down! He was extremely disappointed.

This is where it gets worse... I'd been standing in line for an autograph this whole time and was near the front of the line. They started to allow people into the line for autographs only to deny me entry because the only people that could get autographs were the first 100 fans.

What the heck?!? What I don't understand is why couldn't they have at least communicated with me? Put up a sign or something? We drove all the way here from Austin just to wait in line for nothing. We went home emptyhanded and unhappy.

On the plus side, I went to the Texans booth where they had their season tickets sales representative standing by and one heard my plight and he took my email address and he ACTUALLY contacted me today and was able to get some season tickets together for me. I have not purchased them just yet because I'm actually angry at the Houston Texans right now.

I'm a great fan and I just kept getting rejected over and over. I spent money as well as made my five year old sit in a car for a LONG time. This is what I don't understand about them. I'm N O T asking for special treatment. That's the last thing I want. I don't understand why that I'm such a burden on them (which is the attitude that I've gotten thus far). Putting up a sign would not only solve MY problems but EVERYONE's problems.

The kicker of all of this is that when we finally realized that we weren't getting what we thought that we were getting, we left and walked by the air inflated Texans helmet which was the entrance to the seats, my little boy was knocked down by some older kids (15-18) because they were roughhousing. When I told them to settle down and that they had knocked my kid down, they threatened me and tried to coax me into a fight.

*sigh*

I just wanna watch football.

I'm angry at the Houston Texans right now and just wanted to vent in this thread. I don't want special treatment. I just want to enjoy what you guys enjoy. This sucks.
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Old 08-17-2007   #2
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Default Re: Wednesday PM practice complaints...

Quote:
Originally Posted by NitroHonda View Post
I don't know if this is the appropriate forum so feel free to move this into the appropriate forum.

I currently live in Austin and an extremely generous poster on this board sent me a total of 2 tickets to 2 practices. I was not able to attend the first set because of work but I made sure that I was able to attend this one (August 15th PM).

I'm Deaf but I'm one of the biggest Houston Texans fans that one will ever approach. I just graduated from college and was FINALLY financially able to consider acquiring Texans season tickets at the end of the season last year. I registered myself as a candidate for purchasing season tickets.

I've not gotten a single response from the Texans in all of this time. I started to make inquiries but have been shut out because I'm 'required' to provide a telephone number in order to be a successful callback on the waiting list for season tickets. Well... I'm Deaf. I have no use for a telephone. Why would I need one? I can't even answer it!

I approached Texans_chick as well as Megan from the Chronicle for assistance but both were unsuccessful. Believe me, Stephanie and Megan went the extra mile but I always get deadlocked with the Texans front office.

Last season, I got tickets to a practice and went to it only to find out that practice was cancelled AFTER waiting in line for HOURS. I waited in line for over three hours only to be met with hostility from the employees who were running the admission section of the practice. I went home after standing in line well over two hours after practice was supposed to start BEFORE I was finally told to leave the grounds. When I realized that they were forcibly asking me to leave, I asked them to get a pen and paper and tell me what they were trying to tell me. The gatekeeper only got more and more agitated and was unwilling to take the time to write down what he was saying...

Kris Brown was leaving at the time and he noticed that I was trying to communicate with the attendant and the police officer and he intervened and acted as an interpreter (THE GUY KNOWS SIGN LANGUAGE!!! HE USED TO VOLUNTEER AT THE PENNSYLVANIA SCHOOL FOR THE DEAF!! WOW!!! I LOOOOOVVVVEEE CHRIS NOW although I think he's being overpaid. Heh!). He told me that pratice was cancelled two hours ago and all that. I went home unhappy but not angry. It's not their fault that I can't hear but it IS their fault that they would not meet me halfway and at least try and make this a SMUDGE easier for me rather than just trying to shoo me away.

I was afraid that this was going to happen once again with Wednesday's practice but being the loyal fan that I am... I made the drive from Austin and attended the practice. Now... I tremenously enjoyed watching the practice but I still had some severe problems that just made my evening miserable.

I arrived at 6:10 and got into line along with my boy and girlfriend (the parking attendant gave us an extra ticket for her which elated us!!). We waited in line so early because I had read on this site that you guys suggest that we attend early in order to obtain autographs. I took that to mean that we get our autographs PRIOR to the practice. They let us in at 7:15 but no autographs. I assumed that we had to wait in line so I immediately waited in line at the autograph section during most of the practice...

My boy who is five years old and Deaf went to the kid's zone and waited in line for quite some time for some of their kid's events. When it was his turn to run through the defense (blow up thingie. Moonwalk?), he was told that he could not go through so we took him to a different moonwalk because we thought that the attendant was telling us that he was too young to run that particular moonwalk. That was not the case. We waited in line for quite some time for the moonwalk that was at the END of all of the booths. It was now approaching the end of the Texans practice... it was FINALLY his turn to carry the football through the labrinyth of the moonwalk before this attendant FINALLY told us that we had to sign a waiver and obtain a wristband before he could particpate in the kids zone. We were frustrated but we did what we were told. The problem was that practice was over by then! They started to take the moonwalks down! He was extremely disappointed.

This is where it gets worse... I'd been standing in line for an autograph this whole time and was near the front of the line. They started to allow people into the line for autographs only to deny me entry because the only people that could get autographs were the first 100 fans.

What the heck?!? What I don't understand is why couldn't they have at least communicated with me? Put up a sign or something? We drove all the way here from Austin just to wait in line for nothing. We went home emptyhanded and unhappy.

On the plus side, I went to the Texans booth where they had their season tickets sales representative standing by and one heard my plight and he took my email address and he ACTUALLY contacted me today and was able to get some season tickets together for me. I have not purchased them just yet because I'm actually angry at the Houston Texans right now.

I'm a great fan and I just kept getting rejected over and over. I spent money as well as made my five year old sit in a car for a LONG time. This is what I don't understand about them. I'm N O T asking for special treatment. That's the last thing I want. I don't understand why that I'm such a burden on them (which is the attitude that I've gotten thus far). Putting up a sign would not only solve MY problems but EVERYONE's problems.

The kicker of all of this is that when we finally realized that we weren't getting what we thought that we were getting, we left and walked by the air inflated Texans helmet which was the entrance to the seats, my little boy was knocked down by some older kids (15-18) because they were roughhousing. When I told them to settle down and that they had knocked my kid down, they threatened me and tried to coax me into a fight.

*sigh*

I just wanna watch football.

I'm angry at the Houston Texans right now and just wanted to vent in this thread. I don't want special treatment. I just want to enjoy what you guys enjoy. This sucks.
wow, thats really hard man, i feel for you not that i know but my grandmother was deaf and she had a hard time, i hope the tickets get worked out!
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Old 08-17-2007   #3
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Default Re: Wednesday PM practice complaints...

Quote:
Originally Posted by JohnsonFan View Post
wow, thats really hard man, i feel for you not that i know but my grandmother was deaf and she had a hard time, i hope the tickets get worked out!
Much obliged! I'm NOT looking for sympathy. I'm just hoping that someone from the Texans sees this and at least just make amends. See, having signs posted does not just benefit me but EVERYONE! Again, I don't want sympathy. I just want them to do the right thing.

I do know that I won't be attending anymore practices.

That being said... I'll tell you who looked good! Jerome Mathis! He was spectacular! Ahman Green looked absolutely wonderful as well! I wish they had worn full pads but it's okay. I loved seeing them in person despite how short it was and my difficulties.

One thing... don't feel for me. I just want them to fix the problem. No special treatment required. I'm Deaf and PROUD to be Deaf. I just want to be a Houston Texans fan most of all.

GO TEXANS!!!
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Old 08-17-2007   #4
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Default Re: Wednesday PM practice complaints...

Quote:
Originally Posted by NitroHonda View Post
Much obliged! I'm NOT looking for sympathy. I'm just hoping that someone from the Texans sees this and at least just make amends. See, having signs posted does not just benefit me but EVERYONE! Again, I don't want sympathy. I just want them to do the right thing.

I do know that I won't be attending anymore practices.

That being said... I'll tell you who looked good! Jerome Mathis! He was spectacular! Ahman Green looked absolutely wonderful as well! I wish they had worn full pads but it's okay. I loved seeing them in person despite how short it was and my difficulties.

One thing... don't feel for me. I just want them to fix the problem. No special treatment required. I'm Deaf and PROUD to be Deaf. I just want to be a Houston Texans fan most of all.

GO TEXANS!!!
alright and dont take it out on the texans! try to go to as much stuff as possible!
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Old 08-17-2007   #5
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Default Re: Wednesday PM practice complaints...

Let me make this clear...

Megan responded to me not once but TWICE! Nothing came out of it but I do sincerely believe that she tried the best she could in order to meet my needs.

Texans_chick AKA Stephanie also went the extra mile and tried to provide me with information. The problem with it was that it was an obvious 'form letter' response from the Texans.

Both of you girls..... I sincerely believe that you both tried the best you could. I'm definitely extremely grateful that you guys responded to me.

Thanks!!!
--Mike
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Old 08-17-2007   #6
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Default Re: Wednesday PM practice complaints...

Quote:
Originally Posted by NitroHonda View Post
I don't know if this is the appropriate forum so feel free to move this into the appropriate forum.

I currently live in Austin and an extremely generous poster on this board sent me a total of 2 tickets to 2 practices. I was not able to attend the first set because of work but I made sure that I was able to attend this one (August 15th PM).

I'm Deaf but I'm one of the biggest Houston Texans fans that one will ever approach. I just graduated from college and was FINALLY financially able to consider acquiring Texans season tickets at the end of the season last year. I registered myself as a candidate for purchasing season tickets.

I've not gotten a single response from the Texans in all of this time. I started to make inquiries but have been shut out because I'm 'required' to provide a telephone number in order to be a successful callback on the waiting list for season tickets. Well... I'm Deaf. I have no use for a telephone. Why would I need one? I can't even answer it!

I approached Texans_chick as well as Megan from the Chronicle for assistance but both were unsuccessful. Believe me, Stephanie and Megan went the extra mile but I always get deadlocked with the Texans front office.

Last season, I got tickets to a practice and went to it only to find out that practice was cancelled AFTER waiting in line for HOURS. I waited in line for over three hours only to be met with hostility from the employees who were running the admission section of the practice. I went home after standing in line well over two hours after practice was supposed to start BEFORE I was finally told to leave the grounds. When I realized that they were forcibly asking me to leave, I asked them to get a pen and paper and tell me what they were trying to tell me. The gatekeeper only got more and more agitated and was unwilling to take the time to write down what he was saying...

Kris Brown was leaving at the time and he noticed that I was trying to communicate with the attendant and the police officer and he intervened and acted as an interpreter (THE GUY KNOWS SIGN LANGUAGE!!! HE USED TO VOLUNTEER AT THE PENNSYLVANIA SCHOOL FOR THE DEAF!! WOW!!! I LOOOOOVVVVEEE CHRIS NOW although I think he's being overpaid. Heh!). He told me that pratice was cancelled two hours ago and all that. I went home unhappy but not angry. It's not their fault that I can't hear but it IS their fault that they would not meet me halfway and at least try and make this a SMUDGE easier for me rather than just trying to shoo me away.

I was afraid that this was going to happen once again with Wednesday's practice but being the loyal fan that I am... I made the drive from Austin and attended the practice. Now... I tremenously enjoyed watching the practice but I still had some severe problems that just made my evening miserable.

I arrived at 6:10 and got into line along with my boy and girlfriend (the parking attendant gave us an extra ticket for her which elated us!!). We waited in line so early because I had read on this site that you guys suggest that we attend early in order to obtain autographs. I took that to mean that we get our autographs PRIOR to the practice. They let us in at 7:15 but no autographs. I assumed that we had to wait in line so I immediately waited in line at the autograph section during most of the practice...

My boy who is five years old and Deaf went to the kid's zone and waited in line for quite some time for some of their kid's events. When it was his turn to run through the defense (blow up thingie. Moonwalk?), he was told that he could not go through so we took him to a different moonwalk because we thought that the attendant was telling us that he was too young to run that particular moonwalk. That was not the case. We waited in line for quite some time for the moonwalk that was at the END of all of the booths. It was now approaching the end of the Texans practice... it was FINALLY his turn to carry the football through the labrinyth of the moonwalk before this attendant FINALLY told us that we had to sign a waiver and obtain a wristband before he could particpate in the kids zone. We were frustrated but we did what we were told. The problem was that practice was over by then! They started to take the moonwalks down! He was extremely disappointed.

This is where it gets worse... I'd been standing in line for an autograph this whole time and was near the front of the line. They started to allow people into the line for autographs only to deny me entry because the only people that could get autographs were the first 100 fans.

What the heck?!? What I don't understand is why couldn't they have at least communicated with me? Put up a sign or something? We drove all the way here from Austin just to wait in line for nothing. We went home emptyhanded and unhappy.

On the plus side, I went to the Texans booth where they had their season tickets sales representative standing by and one heard my plight and he took my email address and he ACTUALLY contacted me today and was able to get some season tickets together for me. I have not purchased them just yet because I'm actually angry at the Houston Texans right now.

I'm a great fan and I just kept getting rejected over and over. I spent money as well as made my five year old sit in a car for a LONG time. This is what I don't understand about them. I'm N O T asking for special treatment. That's the last thing I want. I don't understand why that I'm such a burden on them (which is the attitude that I've gotten thus far). Putting up a sign would not only solve MY problems but EVERYONE's problems.

The kicker of all of this is that when we finally realized that we weren't getting what we thought that we were getting, we left and walked by the air inflated Texans helmet which was the entrance to the seats, my little boy was knocked down by some older kids (15-18) because they were roughhousing. When I told them to settle down and that they had knocked my kid down, they threatened me and tried to coax me into a fight.

*sigh*

I just wanna watch football.

I'm angry at the Houston Texans right now and just wanted to vent in this thread. I don't want special treatment. I just want to enjoy what you guys enjoy. This sucks.

WOW....is all I can say. Sorry to hear about your misfortunate series of events. Seems more like a run of bad luck than the norm of how things are operated, atleast I would hope so. I haven't gone to a practice yet, but I hope to maybe next season, si I can't tell you if they are all like that or not. Try not to let these few idiots that were not cooperative ruin your passion to see it in person or creat disdain for the franchise. Good luck in getting the tickets you wanted.
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Old 08-17-2007   #7
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Default Re: Wednesday PM practice complaints...

I've gotten an email from Holly Schweitzer, the Events Service coordinator. She read the message board and saw my post. The Texans have made contact so it looks good at this juncture. Let's see what we can get out of this. I'm holding out hope!

Quote:
Dear Michael,
We have read your postings on the message board and we appreciate your feedback regarding Training Camp as well as Season Tickets. We are looking at the current placement of our signage at Training Camp and evaluating the locations. One of our ticket representatives will be in contact with you regarding season tickets for this year. If you decide to attend the games this season we offer Assisting Listening Devices. They are available and provided complimentary by Reliant Park at each Guest Services booth within Reliant Stadium with a minimum one week notice. A driver's license or credit card is required as a security deposit for use of these devices. Guests needing such devices should visit the Guest Services booth and speak with a Guest Services Representative.
We do appreciate your feedback and are constantly focused on making the game experience the best it can be. Please let us know if you have any questions or additional feedback as we examine every suggestion in detail.

Holly Schweitzer
Event Services Coordinator
Houston Texans
Reliant Stadium
Two Reliant Park
Houston, TX 77054-1573

Phone 832-667-2039
Fax 832-667-2055
www.houstontexans.com


See, there are well over 25 million people in the US who have hearing loss. There are only about 650,000 Deaf people in the US which makes us one of the smallest minority of the minority groups out there. What most people don't understand is that my case isn't that I have some hearing loss. I have total hearing loss therefore I'm not hard of hearing. I'm Deaf. It's easy to make that mistake so I can understand that. Those assistive devices do me no good. I basically got this same response from Texans_chick when she tried to help me out a couple of months ago.

Blake Steadman has gone the extra mile and began text messaging me today and yesterday and he's doing a GREAT job and I feel so much better. He definitely deserves a pat on his back for doing such a good job. I have not replied to him just yet. Like I said, I'm still steaming from what happened at practice the other day. I just need a few days to get over it before I start moving forward and give Bob McNair my money. I also want some advice from the fans on the locations of these seats. Are they in the sun?
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Old 08-18-2007   #8
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Default Re: Wednesday PM practice complaints...

Quote:
Originally Posted by NitroHonda View Post
I also want some advice from the fans on the locations of these seats. Are they in the sun?
Sections 632,638,637...

I've sat in that general area, but the roof was always closed when I did, so I am of no help here. I am bumping this so maybe someone will notice and know the answer.
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Old 08-18-2007   #9
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Default Re: Wednesday PM practice complaints...

I sit in 631...have since the beginning. It is not in the sun except for maybe late afternoon games. Even then...its only for a short period of time.
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Old 08-21-2007   #10
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Default Re: Wednesday PM practice complaints...

Folks,
I've received a barrage of emails from the brass at the Houston Texans as well as John McClain himself from the Chronicle. My family has been invited to the game to view seating options before purchasing my season tickets and will receiving some merchanise from the Texans. I don't know what but I'm just feeling really important right now. In fact, I may be feeling a little TOO important. I didn't want extras. I just wanted a little bit of an effort from the Texans. Well, they're giving me effort and EXCEEDING that effort right now. I'm just near tears right now but I can proudly say that I've never been prouder to be a Houston Texan fan right now.

Please give props to Blake Steadman in ticket sales and Anna-Megan for taking the initiative to try and make this work. Especially Blake. He's definitely getting credit for this sale!

HOUSTON TEXANS!!

Thanks to all who sent emails out. Y'all arrested their attention and they're now devoting it to me and my family.
--Mike, Mary Jane, and Cage
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Old 08-21-2007   #11
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Default Re: Wednesday PM practice complaints...

Hey Nitro,

Just read this thread and was quite suprised as is every one who knows the Texans. It would be my understanding that your excitement you have now should have started at the first practice. Anyway it is wonderful that your getting the attention you need and if you need anymore help just ask, its not the Texans in general but probably who you talked to.
I would like to personally invite you and your family to come out to the platinum Lot Space B-2 and enjoe a day of tailgating with the Blue Crew. You will be able to place a lot of faces with names and you and your family will have a wonderful time. For your info we start at 7am and carry on till dark after the game. It would be an honor to have you come by and visit or just stay with the blue crew. The most important thing is though, Your A Texan.
Cause I'm A Texan and Texans take care of Texans.
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Old 08-21-2007   #12
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Default Re: Wednesday PM practice complaints...

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Originally Posted by Joe Texan View Post
Hey Nitro,

Just read this thread and was quite suprised as is every one who knows the Texans. It would be my understanding that your excitement you have now should have started at the first practice. Anyway it is wonderful that your getting the attention you need and if you need anymore help just ask, its not the Texans in general but probably who you talked to.
I would like to personally invite you and your family to come out to the platinum Lot Space B-2 and enjoe a day of tailgating with the Blue Crew. You will be able to place a lot of faces with names and you and your family will have a wonderful time. For your info we start at 7am and carry on till dark after the game. It would be an honor to have you come by and visit or just stay with the blue crew. The most important thing is though, Your A Texan.
Cause I'm A Texan and Texans take care of Texans.
WE ACCEPT!!!!!

7AM? The game starts at 7pm? I thought they didn't open until four hours prior?
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Old 08-22-2007   #13
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Default Re: Wednesday PM practice complaints...

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Originally Posted by NitroHonda View Post
WE ACCEPT!!!!!

7AM? The game starts at 7pm? I thought they didn't open until four hours prior?
Nitro,

I think the Platinum lot opens at 2 PM this weekend for the Cowboy game. The 7AM that Joe was referring to the 'normal' season tailgate times...
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Old 08-22-2007   #14
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Cool Re: Wednesday PM practice complaints...

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Originally Posted by NitroHonda View Post
WE ACCEPT!!!!!

7AM? The game starts at 7pm? I thought they didn't open until four hours prior?
Hope to see you there. We're the NW corner of the Platinum Lot (Westridge and Kirby). People get confused because our tailgate is split into 4/5 different tents all catty-corner from each other. Essentially, we' ALL (or the only) tailgaters in that corner of the lot.



And yes, starts at 2 PM Saturday, lol. Joe meant we start at 7 Am for noon games.
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Old 08-22-2007   #15
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Default Re: Wednesday PM practice complaints...

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WE ACCEPT!!!!!

7AM? The game starts at 7pm? I thought they didn't open until four hours prior?
Membership has its priveleges, baby!!! 5 hours before kick-off!!!
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Old 08-21-2007   #16
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Default Re: Wednesday PM practice complaints...

Hey Nitro. My dad and I, who have had season tickets from season 1, just upgraded our seats. We used to be in 629 I believe but we upgraded a few sections over. I'm not sure where yet, but I'll find out on Saturday when I go to the Cowboys game. You may be fairly close to me and it'd be cool to meet you!
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Old 05-30-2009   #17
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Default Re: Wednesday PM practice complaints...

I know this is an old thread but I have my reasons for bumping it. It has to do with recognizing the efforts of the Houston Texans and their sign placement at All-Access.

I have not gone to a single practice and only two games since that fateful weekend 2 years ago at that practice. Well, I decided to take the opportunity to attend all access this season and try to forget about the shortcomings of the past.

For two weeks, I'd been building up excitement. Man, I could NOT wait! Alas it was difficult to forget the past... I had a smile that just slowly turned into a frown over the course of 180 miles (I'm an Austin guy). I found myself walking towards Reliant stadium getting angrier and intent on finding everything that will go wrong. I was flaming mad by the time I reached the ticket guy. I remember telling my brother, you just bleeping watch... My foot was throbbing. I had just broken my pinkie toe not an hour or two before the event. I was LIVID and GRUMPY and hurting like hell. I was ready to snarl at any Texans official, Amarak and all. Every employee was targeted. My fury was going to be enormous!

The first was the big dude at the gate scanning tickets. I knew he was going to make me throw a makeshift walking stick away. I told my brother... you watch... The attendant asked me if I needed extra assistance getting around the stadium. Whoa... okay. I said to Ron... you watch. The reason why it was so important for you to go with me is so he could listen for announcements or whatever. Info basically.

I didn't need him afterall! The sign placement in that place was leaps and bounds better than it was two years ago. I felt completely independent at All-Access. I don't think I once had to ask my brother... what's going on? What did they say? Yadada. None of that. Amazing sign placement. Amazing! It's important that people realize that if there's a problem... the Texans are on it.

Amazing organization. A significant portion of my future earnings will go to the Houston Texans. I am absolutely sold. Amazing... I'm one happy disabled fan who felt just as much in the loop as everyone else. I didn't feel disabled. I felt normal at a Texans game for the first time. Thank you, Texans... Amazing first class organization...

More than anything... I wanted the Texans to know their efforts did not go unnoticed. In fact, it was life-changing... Small stuff matter.
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Old 05-30-2009   #18
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Default Re: Wednesday PM practice complaints...

Great post and good seeing you there Nitro. BTW, how'd you break your toe just an hour before the event? I hope it gets better I know that must have been tough.
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Old 05-30-2009   #19
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Default Re: Wednesday PM practice complaints...

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Great post and good seeing you there Nitro. BTW, how'd you break your toe just an hour before the event? I hope it gets better I know that must have been tough.
He must have been pushing down on the accelerator too hard!!
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Old 05-30-2009   #20
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Default Re: Wednesday PM practice complaints...

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Great post and good seeing you there Nitro. BTW, how'd you break your toe just an hour before the event? I hope it gets better I know that must have been tough.
I fell at work and broke my pinkie toe in three places. Just a freak accident is all. No biggie. I'm walking on it fairly ok now. Tender more than anything else.
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