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-   -   TC tickets FUBARED as usual (http://www.texanstalk.com/forums/showthread.php?t=39943)

Yankee_In_TX 07-16-2007 09:36 AM

TC tickets FUBARED as usual
 
Due to a "media miscommunication," you can only get up 6 tickets for TWO ppractice sessions.

Every dang year. Two Wachovia's later, I'm just going to call the Texans. If I had advance notice, I could have called some friends. Grrrr.

Dr2bKay 07-16-2007 09:43 AM

Re: TC tickets FUBARED as usual
 
Right I am a little ticked off about the unseen fine print as well...There was a max of 12 tickets per location...I ended up getting 4 tickets to the last 3, since I will be in town for those other dates. They also made me fill out some form...I did not give my correct information...

Why when I called the TC hotline- 832-667-2007- it sounds like only the kids will be able to get autographs...Sounds like I need to babysit somebodies child on these dates....

I really wish they would just be upfront about everything...then there would be no room for complaining.

Yankee_In_TX 07-16-2007 09:47 AM

Re: TC tickets FUBARED as usual
 
It's not fine print, it is incorrect information or miscommunication on the part(s) of the Texans and the bank.

Where did you get this autographs for kids only tidbit from?

disaacks3 07-16-2007 09:54 AM

Re: TC tickets FUBARED as usual
 
Quote:

Originally Posted by Yankee_In_TX (Post 692278)
It's not fine print, it is incorrect information or miscommunication on the part(s) of the Texans and the bank.

Where did you get this autographs for kids only tidbit from?

"Children ages 14 and under will be able to participate in player autograph sessions..."

That's directly from the hotline recording.

I guess I'm SoL since I had to attend a niece's wedding this year, instead of the All-Access day. :crying:

Dr2bKay 07-16-2007 09:54 AM

Re: TC tickets FUBARED as usual
 
I got the age thing when I called the hotline...calling again to make sure that I heard correctly.

Dr2bKay 07-16-2007 09:56 AM

Re: TC tickets FUBARED as usual
 
Quote:

Originally Posted by disaacks3 (Post 692283)
"Children ages 14 and under will be able to participate in player autograph sessions..."

That's directly from the hotline recording.

I guess I'm SoL since I had to attend a niece's wedding this year, instead of the All-Access day. :crying:

Thanks for posting that...Does babies count...I think I can find a baby....:whip:

Yankee_In_TX 07-16-2007 10:07 AM

Re: TC tickets FUBARED as usual
 
I'm actually ok with that. Autographs kinda' ruined TC if you had ANY interest in getting one, because instead of watching TC you just waited in line the ENTIRE session.

Now I don't have to worry about it?

kman65 07-16-2007 10:21 AM

Re: TC tickets FUBARED as usual
 
I haven't gotten any TC tix yet. I was going to try this morning, but read they were only at certain bank locations. Had to get to a meeting this morning and I didn't think I would get to one of the locations and still make my meeting. Not sure if I read that correctly or not, but I may call around and see if there are any left.

But did get some good news that my Season tix are on the way. So that helped ease the pain.

Yankee_In_TX 07-16-2007 10:27 AM

Re: TC tickets FUBARED as usual
 
They updated the main site. Now says "for as many as two practices."

BobbleTexan 07-16-2007 10:28 AM

Re: TC tickets FUBARED as usual
 
Been to 2 different locations and both had practice tix. Not real happy about their "miscommunication.................. Give me what I want at one location.......

nunusguy 07-16-2007 10:35 AM

Re: TC tickets FUBARED as usual
 
Quote:

Originally Posted by Yankee_In_TX (Post 692301)
They updated the main site. Now says "for as many as two practices."

Obviously a brand new restriction this year, and a significant one.
I went to Wachovias new location at El Camino/Bay Area in Clear Lake and was real disappointed to be told tickets were limited to 2 dates/practices.
That's a real bummer ! Texans crack PR team with just another surprise to upset the fans ?

Specnatz 07-16-2007 10:37 AM

Re: TC tickets FUBARED as usual
 
Texans promotion depeartment is total fubar sometimes., then again being in Austin it is like they do not even care about us.

kermit 07-16-2007 10:41 AM

Fiasco for training camp tics
 
Someone from the main board should have been somewhat more diligent in explaining only tics for 2 tc practices were allowed. In the Wachovia on the NW side of town it was quite chaotic when we found out we had to give our personal information, certain kids were not given tickets, supposedly they had to be old enough to open an account, yet other kids were given tickets, it was just ridiculous. The manager at one of the Wachovia's said it was his tickets, he was in possession of them and he has his own rules. When a lady then called the Texans for clarification, the Texans rep. wanted to speak to the head guy at Wach. he would not get on the phone.
I had to go to several banks and still don't have all the practices.
Why are the Texans allowing this?
This is nonsense.
I will be calling the Texans, no need for these games.
Anyone else have issues?

Yankee_In_TX 07-16-2007 10:51 AM

Re: Fiasco for training camp tics
 
http://www.texanstalk.com/forums/sho...ewpost&t=39943

Overalls 07-16-2007 12:05 PM

Re: Fiasco for training camp tics
 
I didn't have any issues. I got 6 tickets to the 2 dates I wanted. They did ask me if I had an account, I said no. She asked me what bank I had an account with and asked my name, but that was it.

aj. 07-16-2007 12:41 PM

Re: TC tickets FUBARED as usual
 
Here's my experience.

First to set the context, I knew it would be FUBAR because it was FUBAR last year and even the year before when they were doing it through Ticketmaster.

The confusion in the past (both at Ticketmaster and Wachovia) was limited to the interpretation of "limit 6 tickets per person."

Knowing that, a few days ago when I read the initial announcement for training camp tickets on the Texans website and saw "Limit 6 tickets" I decided to call the Texans marketing Dept., and ask them to update the website to say "Limit 6 tickets per person per practice" which they immediately did.

Nowhere did it say or imply "maximum of 2 practices." Needless to say that thought never crossed my mind.

So last night, knowing that Murphy was in charge of this mess, I printed out a copy of the page that said ""Limit 6 tickets per person per practice." My goal was to get 2 tickets for all 7 practices. I didn't need the full allotment.

Fast forward to 9:05 a.m. I go to the Wachovia at Bay Area and El Camino in CL, and ask for training camp tix. They say, "please fill out this form" (name/address/phone). Harumph #1.

Okay I'll play along. I know some junior marketing person's performance appraisal probably depends on it. But at the same time, I'm thinking that the Texans need to be clear with people that you will be asked to provide personal information in order to get tickets.

Then I ask for 2 tickets for each practice. The person at the desk says "you can only get tickets for two practices." I say there must be some mistake and show him my printout that said 6 per practice per person. He said "we just had a conference call on this." "You can only get tickets for two practices, take it or leave it." Harumph #2.

I say to the man, "you know all I'm going to do is drive down to Seabrook and get two more, and then go to Pasadena to get two more, and then to somewhere else to get the last one, right?" "Does that make sense," I asked him? He shrugged his shoulders and gave me his best "hey I only work here" answer.

Then I placed a call to the Texans marketing dept and told them what happened. They (Lance) agreed that it was a bit odd and he would check into it. I asked him to call me back.

In the meantime, I drive down to Seabrook and walk in to the lobby and ask for training camp tickets for the other sessions. The girl behind the desk said "there's a couple things I need you to do first." Okay, here we go again...

"Fill out this form" (same one as the CL branch) and then I'll need you to meet with Mr. so and so here so we can "get to know you better."

No more harumph....I'm starting to get pissed now, but I'm not showing it. And I know exactly what's going on.

I said to Mr. so and so "I'm just here to get tickets."

Mr. so and so replies, "well this is part of our promotion, we'd like to get to know you a little better and offer a free financial health checkup" (or something to that effect)

As we stood at the receptionsist desk, I told him "well you and the CL branch have my name and address so just give me a call sometime."

"It'll only take 5 minutes," he replied.

I looked at him and explained in a fair amount of detail (and as politely as I could muster at this point), that my portfolio is being managed very well, thank you very much.

Mr. so and so appeared to be a bit irritated now. He asked if he could call me. I said yes. He shook my hand and walked away, telling the receptionist "only two practices!"

She either didn't hear him or sensed my angst and proceeded to serve up 2 tickets to each of the remaining practices that I wanted. It was 9:45. Not bad.

In the meantime, Lance from the Texans (who was very helpful and cooperative btw) called back and said that indeed there was a 2 practice limit and that the website had been changed to reflect that.

He also said something the surprised me a bit, saying that it was Wachovia and not the Texans that set the 2 practice rule. I know they're a big sponsor and everything but I'm a fan of the Texans and its their product I'm interested in, not Wachovia's (especially now). Can't the Texans set the ground rules for their fans and how they will attend practices?

There were other things said that are equally head scratching but I won't get into them here.

And yes, I felt jerked around - at least for an hour or so. I got all the tickets I wanted, but not without a hassle. I think the Texans need to put something on the website in the future that fans are required to provide personal information and agree to a financial health checkup prior to receiving the tickets.

Either that or agree to provide DNA and submit to a full body cavity search prior to receiving tickets. That might be less painful.

It's not so much what they are doing (just be clear with the policy up front) it's how they are doing it - and it seems like it's messed up in one way or another every year.

kermit 07-16-2007 01:11 PM

Re: Fiasco for training camp tics
 
The Wachovias I went to would not give any tickets unless one filled out the forms. That really needs to change.
I have already spoken to the Texans and they were apologetic saying there was miscommunication. No problem w/ my team but I do resent having to trade my info for tc tickets. This was not a contest.
Maybe the Texans need to get another sponsor next year. I guess it is Wachovia setting the rules.

techrecruit1 07-16-2007 01:29 PM

Not sure if you've already heard this or not
 
Check out this article I found on chron.com about free practice tickets.

http://www.chron.com/disp/story.mpl/...t/4968765.html

Yankee_In_TX 07-16-2007 01:32 PM

Re: Not sure if you've already heard this or not
 
That would also be a "media miscommunication."

Tedc 07-16-2007 02:26 PM

Re: TC tickets FUBARED as usual
 
This feels strange to type this but I am getting tired of these issues and may opt to not attend training camp. It is not fun like it was in the past (before Wacko Bank) and it doesn't seem like the Texans really care one way or the other on this issue. I guess the shiney new penny is not as shiney anymore.:bat:



Quote:

Originally Posted by aj. (Post 692377)
Here's my experience.

First to set the context, I knew it would be FUBAR because it was FUBAR last year and even the year before when they were doing it through Ticketmaster.

The confusion in the past (both at Ticketmaster and Wachovia) was limited to the interpretation of "limit 6 tickets per person."

Knowing that, a few days ago when I read the initial announcement for training camp tickets on the Texans website and saw "Limit 6 tickets" I decided to call the Texans marketing Dept., and ask them to update the website to say "Limit 6 tickets per person per practice" which they immediately did.

Nowhere did it say of imply "maximum of 2 practices." Needless to say that thought never crossed my mind.

So last night, knowing that Murphy was in charge of this mess, I printed out a copy of the page that said ""Limit 6 tickets per person per practice." My goal was to get 2 tickets for all 7 practices. I didn't need the full allotment.

Fast forward to 9:05 a.m. I go to the Wachovia at Bay Area and El Camino in CL, and ask for training camp tix. They say, "please fill out this form" (name/address/phone). Harumph #1.

Okay I'll play along. I know some junior marketing person's performance appraisal probably depends on it. But at the same time, I'm thinking that the Texans need to be clear with people that you will be asked to provide personal information in order to get tickets.

Then I ask for 2 tickets for each practice. The person at the desk says "you can only get tickets for two practices." I say there must be some mistake and show him my printout that said 6 per practice per person. He said "we just had a conference call on this." "You can only get tickets for two practices, take it or leave it." Harumph #2.

I say to the man, "you know all I'm going to do is drive down to Seabrook and get two more, and then go to Pasadena to get two more, and then to somewhere else to get the last one, right?" "Does that make sense," I asked him? He shrugged his shoulders and gave me his best "hey I only work here" answer.

Then I placed a call to the Texans marketing dept and told them what happened. They (Lance) agreed that it was a bit odd and he would check into it. I asked him to call me back.

In the meantime, I drive down to Seabrook and walk in to the lobby and ask for training camp tickets for the other sessions. The girl behind the desk said "there's a couple things I need you to do first." Okay, here we go again...

"Fill out this form" (same one as the CL branch) and then I'll need you to meet with Mr. so and so here so we can "get to know you better."

No more harumph....I'm starting to get pissed now, but I'm not showing it. And I know exactly what's going on.

I said to Mr. so and so "I'm just here to get tickets."

Mr. so and so replies, "well this is part of our promotion, we'd like to get to know you a little better and offer a free financial health checkup" (or something to that effect)

As we stood at the receptionsist desk, I told him "well you and the CL branch have my name and address so just give me a call sometime."

"It'll only take 5 minutes," he replied.

I looked at him and explained in a fair amount of detail (and as politely as I could muster at this point), that my portfolio is being managed very well, thank you very much.

Mr. so and so appeared to be a bit irritated now. He asked if he could call me. I said yes. He shook my hand and walked away, telling the receptionist "only two practices!"

She either didn't hear him or sensed my angst and proceeded to serve up 2 tickets to each of the remaining practices that I wanted. It was 9:45. Not bad.

In the meantime, Lance from the Texans (who was very helpful and cooperative btw) called back and said that indeed there was a 2 practice limit and that the website had been changed to reflect that.

He also said something the surprised me a bit, saying that it was Wachovia and not the Texans that set the 2 practice rule. I know they're a big sponsor and everything but I'm a fan of the Texans and its their product I'm interested in, not Wachovia's (especially now). Can't the Texans set the ground rules for their fans and how they will attend practices?

There were other things said that are equally head scratching but I won't get into them here.

And yes, I felt jerked around - at least for an hour or so. I got all the tickets I wanted, but not without a hassle. I think the Texans need to put something on the website in the future that fans are required to provide personal information and agree to a financial health checkup prior to receiving the tickets.

Either that or agree to provide DNA and submit to a full body cavity search prior to receiving tickets. That might be less painful.

It's not so much what they are doing (just be clear with the policy up front) it's how they are doing it - and it seems like it's messed up in one way or another every year.



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